LONE WORKER – PERSONAL SAFETY at WORK INTRODUCTORY WORKSHOP
Why would you benefit from attending this workshop?
Many people will say that personal safety is ‘common sense’ and it’s true that many of the messages may have been heard before. However, it is impossible to prescribe ‘off the shelf’ solutions for all situations such is the diversity of the ‘workplace’ in the 21st century and the variety of beliefs and experiences that colleagues will bring to the workplace.
What is important is to help colleagues to understand their responsibilities and how to anticipate, avoid and manage potential violent or aggressive situations that may occur at work therefore providing them with the skills to manage unexpected situations in the best way.
Over the last decade the number of violent incidents at work has declined with the incident rate remaining fairly stable over the last 5 years. However, in 2014/15, 285,000 working adults experienced work related violence which included threats and physical assault.
There are often both physical and emotional consequences for victims of violence at work and it can have a significant impact upon people’s health. Everyone who leaves for work should expect to return home in good health. Ensuring that colleagues return safely to their families and friends is the most important reason to create a safe working environment.
With this training course we will help colleagues to anticipate their personal safety risks by working towards either avoiding, reducing or managing those risks
By the end of the course, participants will be able to:
- State what is meant by violence at work
- Identify personal and employers responsibilities
- Understand what a Risk Assessment is and how to carry out a ‘dynamic’ assessment
- Identify who is at risk of aggression & violence at work
- What can cause violence and aggression and techniques for dealing with it